|
|
Enter your email address and we will send a new password to you.
It is customary to send your invitation out 2-3 months before your wedding. We would recommend you purchase your invitations 3-4 weeks before you wish to send them out. However, this may change if you are inviting relatives or friends from overseas, in which case, you would send the invitations much earlier to allow time for International travel arrangements to be made.
Typically 3 weeks. See Delivery and Turnaround.
Yes you can. Simply select and order the style that most suits your needs from our online store. Please also email us if you have specific requests regarding your sample order.
Yes. All of our designs are printed on a commercial digital press.
All invitation orders must be delivered to a street address (no PO boxes) and someone must be present to sign for them. They are delivered during business hours by a common carrier or courier. The best bet is to get the invitations delivered to a work address or where you know someone will be present to sign for them. Due to the high value of each personalised delivery, leaving the package without a signature is not acceptable.
For the fastest possible delivery, we strongly recommend that you chose Express Delivery.
Yes we can deliver anywhere. All prices are quoted in Australian dollars. Please contact us for international delivery times.
Yes. Generally as a rule of thumb order 5 - 10 extra invitations and accessories. It is very important that you settle on your guest list prior to ordering and that you have all of the information correct and triple checked.
Yes you can. We keep all client files, so reprinting only takes around 2 weeks. We recommend ordering 5 – 10 spares during your first order.
We know circumstances change, if you need to reorder your job, call us within 30 days of your previous order and we will reprint your order with changes at a 30% discount. You will need to call us and get a promotional or discount code in this situation.
Yes, all items have a minimum order quantity of 30. You can order any quantity over 30.
All payments are made using PayPal, Visa or MasterCard. Direct bank deposit (Australia Customers Only) is accepted but your order is not processed until cleared funds are confirmed in our bank account. This typically takes 3 business days. If you are in a hurry, use a credit card.
It depends what you've ordered and which shipping method you have selected. We`ll show you exact prices when you make your order, you can see a list of basic shipping costs, or to calculate your order's total printing and shipping costs go to our cost calculator.
Rush Printing is an option to have your items printed more quickly than usual. We normally say to allow 5 days for us to print and hand pack your products, but if you choose the Rush Printing option, we will print and pack in 2 days. This is ideal if you are pushed for time.
There is a deadline for guaranteeing the 2 day turnaround time for Rush Printing. All orders must be placed by 3pm (AEST). Orders placed after this deadline will take an extra day to print.
Yes. All Three Finches orders show up in your account, and we'll tell you if your order is being processed, printed, or has been shipped.
If we make an error, we will reprint at no cost to you.
We will email you a proof, which you will need to triple. Email this to a few trusted friends to make sure everything is perfect. Many eyes catch many mistakes.
Yes we can print individual guest names on any stationery that requires it. There is an additional $100 per product. You can just email the list of names to us or if you are having difficulties just contact us.
Most definitely. Our talented and professional designers can work with you to create a special custom design. Please contact us for further information so we can supply you a quote.
Yes. All of our invitations are made by Three Finches, therefore they are 100% customisable.
Yes. We have over 100 colours to select from. Each product will have a colour option and additional pricing for you to select from.
Yes. Envelopes are included with all invitations and thank you cards.
